Step 1: Contact appropriate school staff

• The most direct route to resolving a concern is for parents/guardians to first conference directly with the involved party (teacher, coach, etc.).
• More than 95% of concerns are resolved by a conversation between those involved.

Step 2: Contact campus administrator

• Campus administrators are responsible for the school's operations.
• Clarification of school policies and procedures can be explained.
• If necessary, conferences with involved parties can be arranged and a suitable solution can be reached.

Step 3:  Contact Student Services office

• If steps one and two have not resolved your concern, the District Student Relations Department should be contacted.
• A formal meeting with all involved parties can be arranged in an effort to reach a resolution.
• At this step the formal complaint process can be filed, if necessary.