We are here to help

  • Step 1: Contact appropriate school staff

    • The most direct route to resolving a concern is for parents/guardians to first conference directly with the involved party (teacher, coach, etc.).
    • More than 95% of concerns are resolved by a conversation between those involved.

    Step 2: Contact campus administrator

    • Campus administrators are responsible for the school's operations.
    • Clarification of school policies and procedures can be explained.
    • If necessary, conferences with involved parties can be arranged and a suitable solution can be reached.

    Step 3:  Contact Student Services office

    • If steps one and two have not resolved your concern, the District Student Relations Department should be contacted.
    • A formal meeting with all involved parties can be arranged in an effort to reach a resolution.
    • At this step the formal complaint process can be filed, if necessary.